Refund Policy

1. Coaching Sessions 
Clients are expected to join the session at the scheduled time. A 10-minute grace period is allowed.

• If you are more than 10 minutes late, the session will be marked as a no-show.

• No-shows are not eligible for refunds, and rescheduling is not guaranteed, though requests may be considered on a case-by-case basis.

 

2. Cancellations & Rescheduling

• Requests must be made at least 24 hours in advance.

• Late cancellations may not be eligible for a refund and may be subject to a cancellation fee.

• Rescheduling is not guaranteed but may be approved at NoGeneral’s discretion, depending on availability and reason.

• In the event of emergencies or unavoidable situations, refunds or rescheduling may be offered at NoGeneral’s sole discretion.​​

​

3. Digital Products & Guides

All digital products and downloadable content (e.g., guides, templates, resources) are final sale.

• No refunds, returns, or exchanges will be issued once the product has been delivered or accessed.

• By purchasing, you acknowledge that you are receiving instant access to digital content, which cannot be reversed​.

 

4. Policy Enforcement

By completing a purchase, you acknowledge and accept these terms in full. NoGeneral reserves the right to update this policy at any time. Any exceptions to the above policies are at NoGeneral’s sole discretion.

​

Effective Date: 15/06/2025

Business Name: NoGeneral

Website: https://www.nogenerals.shop/

Jurisdiction: Ireland

Contact Email: nogeneralttv@gmail.com