Refund Policy
Last updated: October 2025
By completing a purchase, you acknowledge that you have read and agree to our Refund Policy, Terms, Privacy, and Cookies Policies.
1. Coaching Sessions
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Clients are expected to join at their scheduled time. A 10-minute grace period is allowed.
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Arriving more than 10 minutes late counts as a no-show; no-shows are non-refundable.
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Cancellations must be requested at least 24 hours before the scheduled session.
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Cancellations made under 24 hours are not entitled to a refund and may not be rescheduled.
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In exceptional circumstances (e.g., emergencies), rescheduling or refunds may be offered at NoGeneral’s discretion.
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Sessions are fulfilled based on availability and may occur outside 14 days of purchase if scheduling requires.
2. Digital Products & Guides
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All digital products and downloadable content (guides, templates, resources, etc.) are final sale.
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Once access or downloading begins, no refunds, cancellations, or exchanges will be issued.
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By purchasing, you consent to immediate access to digital content and acknowledge that this purchase is non-refundable once delivery begins, in line with EU and Irish consumer protection laws.
3. Policy Enforcement
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By completing a purchase, you acknowledge and accept these terms in full.
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Any exceptions or goodwill refunds are solely at NoGeneral’s discretion.
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You can contact NoGeneral for assistance or clarification at info@nogenerals.shop or on Discord @NoGeneral.
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NoGeneral reserves the right to update this policy at any time.
Effective Date: 13/10/2025
Business Name: NoGeneral
Website: https://www.nogenerals.shop/
Jurisdiction: Ireland
Contact Email: info@nogenerals.shop
Contact Discord: @NoGeneral